Shipping Policy
Welcome to Yesaara Naturals. We are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your purchases.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation
- Orders placed on weekends or holidays will be processed on the next working day
- You will receive an order confirmation and shipping confirmation via email/SMS
2. Shipping Locations
We currently ship across India.
For international shipping inquiries, please contact us at help@yesaara.com.
3. Shipping Charges
- Free shipping may be offered on selected orders or promotional campaigns
- Standard shipping charges (if applicable) will be displayed at checkout
4. Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Other Cities/Towns: 3–7 business days
- Remote Areas: 5–10 business days
⏳ Delivery times may vary due to unforeseen circumstances such as weather, logistics delays, or public holidays.
5. Order Tracking
Once your order is shipped:
- You will receive a tracking link via email or SMS
- You can track your order in real-time through the courier partner’s website
6. Delayed or Failed Delivery
In case of delays:
- Please allow additional time during peak seasons or sales
- If your order is delayed beyond expected timelines, contact us
If delivery fails due to incorrect address or unavailability:
- The order may be returned to us
- Re-shipping may incur additional charges
7. Packaging & Safety
We ensure:
- Secure packaging to protect products
- Hygienic handling of all items, especially natural/personal care products
8. Damaged or Missing Items
If you receive:
- A damaged package
- Missing items
Please contact us within 48 hours of delivery with photos/videos at help@yesaara.com.
9. Order Cancellation
- Orders can be cancelled before dispatch only
- Once shipped, cancellation is not possible
10. Contact Us
For any shipping-related queries:
Yesaara Naturals Private Limited
Sojat, Rajasthan, India
Email: help@yesaara.com
Phone: +91 9799088988
11. Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.